Do you find yourself avoiding certain people and putting off conversations that need to be had? This behavior, though natural, does not come without a cost to you and your business. Slipping standards & lingering issues can affect customer satisfaction, employee retention, and ultimately, your bottom line (not to mention your sanity).
Attend this this highly experiential workshop and learn practical tools and processes for dealing with difficult people, and executing the conversations that often come with them, head on.
Presenter bio:
Laura Dewey has over 30 years of experience in leadership, growth, and development. After receiving her B.A. in Education, Laura rose to become first female partner in a restaurant company. Her ability to create effective training and operations systems made her a key player in growing her company from six regional restaurants to 145, nationwide.
Upon completion of her Master’s Degree in Psychology, Laura left restaurants to pursue her passion and talent for leadership development and feels privileged to bring both to Woodhill Solutions.
This event highlights the Chamber's newest program, WIT - Workforce Improvement Trainings, hosted in partnership with Woodhill Solutions. The program leverages financial support from the State of California ETP (Employment Training Panel), enabling the Chamber to provide valuable trainings at a greatly reduced cost.
Images
Gallery Image
Date and Time
Thursday Jul 19, 2018
2:00 PM - 6:00 PM PDT
Thursday, July 19, 2018
2-6PM
Location
Chamber Office
9100 S. Sepulveda Blvd., Ste. 210
Los Angeles, CA 90045
Fees/Admission
$199/Member
$249/Not-Yet Member
*Discounts of 20-50% available with multiple-session registration. Company MUST contact the Chamber directly at 310.645.5151 to receive discount.
** Trainees’ company may be eligible to receive a rebate (between $30-$250) if they qualify for ETP program. This California State program exists for for-profit companies only. Must complete Certification Statement and qualify. Contact the Chamber for more information.
Contact Information
888.990.9059 x10
Send Email